Policies

CHECK-IN & CHECK-OUT

Check-in is available any time after 3:00 PM. You’ll receive detailed self-check-in instructions by email two days before your arrival—be sure to have them handy when you head our way. Check-out is by 11:00 AM; just make sure to lock all windows and doors before you leave, and we’ll take care of the rest.

GUEST POLICY & ACCESS

Our cabins are for registered guests only. Registered guests have access to two fenced acres, shared by three cabins. You’re welcome to explore this park-like area, enjoy the views of livestock grazing and a spring-fed pond, but do not open/enter any gated areas.

TV & Wi-Fi

Each cabin includes a TV with Netflix access. Your Wi-Fi password will be cabinone, cabintwo or cabinthree - depending on which cabin you’re in.

QUIET TIME

At Vista Verde Farm Retreat, all hours are quiet hours. We ask that guests speak softly and avoid playing loud music outdoors to help maintain the peaceful setting. If you’re traveling with little ones, please ensure they’re respectful of other guests. Parties and events are not permitted.

CAMPFIRES

Campfires must be contained in the firepit and never left unattended. We provide firewood for purchase - take what you need, and we’ll send you the tab ($9/bundle). Foil is provided for outdoor cooking (our pots and pans are intended for indoor cooking only).

KIDS & ROCKS

If you’re bringing little ones and they start playing with the rocks in our patios or other hardscape areas (which we totally understand!), we just kindly ask that everything gets put back where it belongs once the fun is done.

TRASH

Don’t leave food or trash outside unless it’s in a secure container with a lid. Extra trash bags are under the sink. Leave trash inside upon departure or text us for mid-stay pickup.

TOILET

Our system is delicate – please only flush toilet paper.

DOG POLICY

Dogs are welcome only if they are listed in your reservation. For everyone’s comfort and safety, we kindly ask that your dog remains on a leash at all times while on the property and that you clean up after them. Additionally, dogs should not be left unattended in the cabin or anywhere on the grounds, and we ask that they remain off the furniture to help us continue offering a pet-friendly option for everyone’s enjoyment.

SMOKING

Smoking is not permitted inside your cabin. Guests who do so will be charged a cleaning fee of up to $500.

CANCELLATION POLICY

For reservations booked directly through our website, cancellations are subject to a non-refundable $10 service charge to cover credit card processing fees (this amount will be deducted from any refund issued). Cancellations made more than 14 days prior to arrival will receive a full refund, minus the service charge. Cancellations made between 8 and 14 days before arrival will receive a 50% refund, also minus the service charge. Unfortunately, cancellations made within 7 days of arrival, as well as early departures, are not eligible for a refund.

PLEASE NOTE: Additional charges for damages, replacement of items, or cleaning beyond normal expectation may apply. Extra cleaning beyond normal expectations will be billed at $25 per hour.